Keeping commercial and local authority property safe
We have adequate resources and insurance in place to manage any mobile patrol contract and have a number of response vehicles on the road. Our vehicles are fit for purpose and regularly maintained and our 24-hour control room means we can respond to any situation within prescribed timescales. EMS Security Services Is happy to work with clients within 50-miles of Derby.
Fully licensed patrol officers
All our Mobile Response Officers have the appropriate licence for carrying their duties and are all supplied with the very best equipment and uniform, including the necessary PPE and mobile patrol equipment. All of our Mobile Response Officers undergo a rigorous training program that includes induction training, operational training and assignment specific training. Other specialist training, such as first aid, fire fighting and advanced driving courses are arranged as required by the business and/or customer requirements. Our Mobile Response Officers also undertake annual refresher training to ensure they are up to date with all the latest standards and best practice.
Complete protection of your site
All of our mobile patrol contracts have assignment instructions that outline the Mobile Response Officers duties and confirm the scope of the assignment agreed with the customer. Risk assessments conducted during the site survey are always included in the assignment instructions. The safety of our Mobile Response Officers is paramount and we ensure that regular check calls are made to control to confirm their safety. Our officers use modern technology to report issues and record incidents with our control room. Customer keys are handled with care and attention at all times. Any agreements around keys are confirmed in the contract and assignment instructions.
Committed to maintaining high standards
EMS Security Services conduct regular visits to monitor the performance of staff and to check on their welfare. These visits will be carried out at times pre-agreed with our clients. Key performance indicators can help us and the customer measure performance against the contract.